Coi — Legal

Coi Privacy Policy

Last updated: June 22, 2026

Coi is an AI image and video generation app operated by FGY Limited Şirketi (“FGY”, “we”, “us”, or “our”). FGY is the data controller responsible for your personal data processed through the Coi app. This Privacy Policy explains what data we collect, why we collect it, who we share it with, how long we keep it, and the rights and choices available to you.

Coi shares backend and content-delivery infrastructure with our other apps; your Coi data is segregated under a Coi-specific identifier.

Please read this Policy carefully. It should be read together with the Coi Terms of Service and the Coi Content Policy, which are linked at the end of this page. If you have any questions, contact us at hasan@fgysoftware.com.

I. Information We Collect and Why

We collect the data needed to operate Coi, process your purchases, generate your content, and improve the app. The table below lists each category of data we collect, why we collect it, who it may be shared with, and how long it is kept.

DataPurposeShared with / processed byRetention
Prompts (the text requests you write)Generating your AI content; maintaining your generation historyThird-party AI model providers; our backend infrastructureUntil you delete your account
Uploaded reference imagesInput to AI content generationThird-party AI model providers; our content-delivery infrastructureUntil you delete your account
Generated images and videosThe core function of the app; your generation historyOur content-delivery infrastructureUntil you delete your account
Persistent device identifierRecognizing your device; linking your credits and generation historyAnalytics and attribution providers (see Section III)Stored on your device and in iCloud; may persist after account deletion (see Section II)
Purchase records (subscriptions, credit packs)Managing purchases and entitlementsRevenueCat; AppleHeld by RevenueCat and Apple; your card details never reach us — Apple processes all payments
Credit balance, subscription state, generation historyProviding the serviceOur backend infrastructure; RevenueCatUntil you delete your account
Analytics events (screen views, taps, generation lifecycle, purchase funnel)Product analytics; improving the appAmplitude; Google Firebase; Adjust; AppStack (where enabled)Subject to each provider's retention policy
IDFA (advertising identifier — only with your App Tracking Transparency consent)Advertising attributionAdjust; Meta and TikTok (where enabled)Until you withdraw consent in iOS Settings
Device and diagnostic data (OS version, device model, crash and performance logs)Diagnostics; app stabilityGoogle Firebase; AmplitudeSubject to each provider's retention policy
Account information (email address, sign-in details) — where account sign-in is offeredAuthenticationClerk (where enabled)Until you delete your account

Coi does not collect your precise location or your contacts, and it does not access your photo library beyond the images you explicitly choose to upload. Payment card details are processed entirely by Apple and never reach FGY.

II. The Persistent Device Identifier

Coi assigns your device a persistent identifier. To keep your credits and generation history stable, this identifier is stored in the iCloud Keychain, in your iCloud storage, and on your device. Because of this design, the identifier can persist even if you delete and reinstall the app — it is restored through iCloud.

Deleting your account removes your server-side data (see Section VII), but the device identifier may remain on your device and in your iCloud account. If you use Coi again on the same device afterwards, you will be treated as a new user.

III. Third Parties We Share Data With

We share limited data with third-party service providers who process it on our behalf to run Coi. We do not sell your personal data.

  • Amplitude — product analytics.
  • Google Firebase — analytics and crash diagnostics.
  • Adjust — install and advertising campaign attribution.
  • RevenueCat — purchase and subscription management (RevenueCat never sees your card details).
  • Apple (App Store / StoreKit) — payment processing for subscriptions and credit purchases.
  • Meta and TikTok Business — advertising attribution and optimization, where enabled.
  • AppStack — install and purchase attribution, where enabled.
  • Clerk — account authentication, where account sign-in is offered.
  • Third-party AI model providers — process your prompts and reference images to generate your content (see Section IV).

These providers may only process your data to deliver services to us and are subject to contractual confidentiality and data-protection obligations. We may also disclose personal data where required by law, legal process, or a lawful request of a competent authority; to protect our rights, users, or the public; or, with notice to you, as part of a merger, acquisition, or transfer of our business.

IV. AI Generation, Prompts & Moderation

When you create with Coi, your prompts and any reference images you upload are sent to third-party AI model providers who process them to generate your content.

Prompts, uploaded images, and generated content are subject to automated safety and content moderation. Requests that violate our rules may be rejected. For details on what is and is not allowed, see the Coi Content Policy.

Ownership and licensing of the content you create with Coi are governed by the Coi Terms of Service.

V. Advertising, IDFA & App Tracking Transparency

Coi may ask for your permission to track you across apps and websites through Apple's App Tracking Transparency (ATT) framework. If — and only if — you grant this permission, we collect your device's advertising identifier (IDFA) and share it with our attribution partners (Adjust, and — where enabled — Meta, TikTok, and AppStack) to measure the effectiveness of our advertising.

Granting this permission is entirely optional and does not affect the app's functionality. You can withdraw your consent at any time in iOS Settings under Privacy & Security → Tracking. We do not sell your personal data.

VI. How Long We Keep Your Data

Server-side data linked to your account — prompts, uploaded images, generated content, credit balance, and generation history — is kept until you delete your account. Purchase records are retained by Apple and RevenueCat under their own policies and as required for accounting and legal obligations. Data held by analytics and attribution providers is retained according to each provider's retention policy. The retention column in Section I applies to each data category.

VII. Deleting Your Data & Your Rights

You can permanently delete your account and its server-side data (generation history and credits) at any time in the app via Settings → Delete Account. As explained in Section II, the persistent device identifier may remain on your device and in your iCloud account after deletion.

Subscriptions are managed and cancelled through your Apple App Store account settings, not within Coi. Refunds are handled by Apple under Apple's policies; FGY cannot process refunds directly.

If you are in the European Economic Area or the United Kingdom, you have the right under the GDPR to access, rectify, erase, and port your personal data, to object to or restrict its processing, and to withdraw any consent you have given at any time. You also have the right to lodge a complaint with your local supervisory authority.

If you are in Türkiye, you have the rights set out in Article 11 of the Personal Data Protection Law No. 6698 (KVKK), including the right to learn whether your personal data is processed, to request information about that processing, to request correction or deletion, to object to results produced by automated analysis, and to claim compensation for unlawful processing.

To exercise any of these rights, or to make any data request, contact us at hasan@fgysoftware.com. We may need to verify your identity before acting on a request.

VIII. International Data Transfers

The service providers listed in this Policy — including our analytics, attribution, purchase, authentication, and AI model providers — are based in the United States or other countries outside your own. Your personal data may therefore be transferred to, and stored in, countries whose data-protection laws differ from those of your country.

Where such transfers occur, we take steps to ensure appropriate safeguards are in place, in accordance with Articles 44 et seq. of the GDPR (such as adequacy decisions or standard contractual clauses) and Article 9 of the Turkish KVKK.

IX. How We Protect Your Data

We use industry-standard measures to protect your personal data, including encrypted transmission (HTTPS/TLS), access controls limiting who can reach personal data, and careful selection of service providers bound by data-protection obligations. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

If a personal data breach occurs that affects you, we will notify you and the competent authorities as required by applicable law, including details of the incident, its likely impact, and the measures taken.

X. Children

Coi is not intended for anyone under the age of 17, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact us at hasan@fgysoftware.com and we will delete it.

XI. Links to Third-Party Services

Coi may contain links to third-party websites or services (for example, the App Store pages of our providers). These third parties operate independently of us and are not governed by this Policy. We recommend reviewing their privacy policies before providing them with personal data.

XII. Changes to This Policy

We may update this Policy from time to time. The “Last updated” date at the top of this page shows when it was last revised. If we make material changes, we will notify you through the app or by other reasonable means before the changes take effect.

XIII. Contact Us

If you have questions, comments, or requests regarding this Policy or your personal data, contact us at:

  • Email: hasan@fgysoftware.com
  • Postal address: FGY Limited Şirketi, Söğütözü Mah. Söğütözü Cad. No: 2C/17 Çankaya/Ankara, Türkiye